BALTIMORE (WJZ) — Snow is causing huge problems for some holiday travelers. Heavy snow is grounding most flights out of London’s busiest airport.

Kai Jackson reports thousands of passengers are stranded, including some Marylanders.

Britney Foreman of Pasadena is in Europe and was supposed to be home days ago.  The massive storm changed her plans and now her Christmas wish is to see her family.

It’s a travel nightmare across Europe days before Christmas.  A massive winter storm has brought air and rail travel to a screeching halt.  Flights are canceled and at airports across the continent, thousands of travelers are stranded.

“The biggest problem is you can’t find anybody who can give you some information,” said a traveler.

“She is 22.  Her birthday’s tomorrow and she’ll be 23,” said Sonia Foreman, Britney’s mother.

And for the first time in her life, Britney Foreman will spend her birthday away from her parents.  The UMBC senior has been studying in Wales this semester.  She was supposed to return home to Pasadena Saturday, but the ice and snow canceled her flight.

“She’s tired, she’s exhausted, she’s been lugging her luggage behind her everywhere she’s going,” Sonia Foreman said.

The Foremans say Delta Airlines doesn’t give vouchers for food.  After days of sleeping at the airport and out of money, Britney’s parents got her a hotel.

“On Sunday, when the flight was canceled, hundreds of people slept on the floor at Heathrow,” Foreman said.

The vice president of the European Commission blasted Heathrow for not being prepared for the storm.

“We’re in the 21st century now so we have to push the proper equipment to make sure airport is efficient and get people back where they should be,” said John Foreman, Britney’s father.  “We’re missing our daughter and she’s gone over there and done well in school and we want her home, especially for her birthday.”

Britney is scheduled to return on Thursday.