ANNAPOLIS, Md. (AP) — The Maryland Public Service Commission is seeking authority to fine Pepco and other power companies if they don’t meet tough new standards for reliability and customer service.

The commission has proposed rules that would establish how quickly companies must restore power after an outage. The rules would also say how rigorously companies must inspect their lines and how quickly they should answer calls from customers.

The proposed changes come after complaints from Pepco customers who suffered long power outages after major storms last year.

Officials at Pepco, Baltimore Gas and Electric, and the Maryland Office of People’s Counsel, which represents consumer interests, said they were studying the plan, which the commission published on its website Wednesday evening.

(Copyright 2011 by The Associated Press. All Rights Reserved.)

Comments (3)
  1. whatnow says:

    Oh yeah, that’s intelligent. Let’s fine them if they don’t get your electricity back on fast enough so the little darlings can play their video games. WHO DO YOU THINK WILL PAY THAT FINE!!!!! It will be passed on to us in the form of ANOTHER rate increase. O’Malley is not going to be happy until all of his relatives at BGE are making the big bucks. What happened to rolling the big increase back and reregulating it. Remember, he told Erhlich to get out of the way so he could do it. My house is less than 1,000 square feet, I have a brand new name brand system and new insulation and I’m still paying $250 a month to heat my house and my heat is set on 62 degrees. That is ridiculous. Maybe if the utility bills were back in line (since they are a necessity) and we had that money to spend on other things, the economy would be stimulated and things would turn around. It is a cycle that our politicians do not seem to get!!!

  2. Kenneth m. Smallwood says:

    I agree with the person who said regulate them and roll back the charges and prices. last year i was charged $600, $900 and 1,200 per month. we have ther special thermostates and know was home all day except my two dogs i guess they were having wild partys. When I challanged the first they i was using my bid screen tv and playing vido games iam 61 and idon’t owen any o these things.We can’t take much more of the goughing between the gas companies and BGE we won’t be able to eat and we both work. Do something about and stop talking about the fines will only passed on to us hurt them in there pockets and they will listien.

  3. Troy says:

    I help fix those high bills.

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