U.S. Soldier Posts Video Expressing Frustration Over Airline Baggage Fees

BALTIMORE (WJZ) — Frustration over airline baggage fees prompts a U.S. soldier to post his story online.

Vic Carter reports it happened at BWI Thurgood Marshall and now it’s prompting change.

A group of U.S. soldiers posted a YouTube video after taking off from BWI Tuesday.  The soldiers say Delta Airlines charged them $200 for each piece of extra baggage.  That came to a total of $2,800 in extra baggage fees.

“We had four bags but Delta only allows three bags. So anything over three bags, you have to pay for, even though there is a contract between the U.S. government and Delta Airlines,” said a soldier.

The video quickly spread across the Internet, sparking outrage across the country.  In response Delta Airlines is now changing its policy and will allow troops traveling in first and business class five free bags and four free bags for servicemembers in coach.

Delta also issued a statement saying, “We regret that this experience caused these soldiers to feel anything but welcome on their return home.  We honor their service and are grateful for the sacrifices of our military servicemembers and their families.”

A number of other airlines have policies similar to Delta’s original one, which allows three free bags.

More from Vic Carter
  • http://newslocalfeeds.com/2011/06/us-soldier-posts-video-expressing-frustration-over-airline-baggage-fees/ US Soldier Posts Video Expressing Frustration Over Airline Baggage Fees | News Local Feeds
  • teri

    Sorry, but our service men and women should fly free as well as their bags. Like the airlines can’t spare it!

  • Marie

    I totally agree!

  • Marie

    To clarify… I totally agree that our soldiers should not be charged anything to fly. These men and women have and are doing a great service to our country, that is the least the airlines could do.

  • sheriff

    Ladies, please, Don’t let the tears blot up all the red ink the airlines would lose. They are in a business for profit not running for local mayor. Granted the charge for extra baggage was excessive & they rescinded that after howls from the public so good on all of you but the military at least when I was in the service paid your travel with vouchers when you were being shipped to & from destinations. Leave time was on your dime & I would like to see a discounted fare for servicemen but not free. Too much abuse would take place like any entitlement programs.

  • Mike

    Yeah let them fly free and gouge the rest of us.
    It is a business that all customers should have to pay for, otherwise the price becomes slanted for those that have to pay.


    sheriff you are correct, when I was serving for 22 years the military paid all expense when traveling on orders. You may have incurred unexpected expensive but, you reimburse if you had all your receipt.

  • Guest2

    If the soldiers had not said anything, Delta and the other airlines would have merrily charged all of them over and over! What is with the individual flying alone? When I was in the service, they had airlines under contract to the government to transport troops anywhere outside of the United States. If you were on leave in the Country, you had a voucher if it was official business and, if on leave, you paid for it.

  • johnsonj3

    This is the new service not like it was in the 70’s and 80’s. They all have to pay and fly when they are told. thank you Men and Women who are serving your country. God Bless us all.

  • Jack Pollack

    I just flew Ryanair From London Stansted to Turin airport. With Ryan, you are not allowed even ONE free bag. It costs £30 ($50.American) for one bag that weighs up to 15 kilos. Any weight above that and you pay £50 ($75. American). That’s big-time greed.

  • Laurel

    they are still reimbursed today for the costs they put out of pocket….oh I am sorry my tax dollars will reimburse these people….and btw, no to flying for free get real people.

  • Michael Leigh

    I couldn’t agree more. These brave men and women sacrifice so much for our freedom, the LEAST we can do is give them a ride home. No charge for bags or fares IMO. The company gets to write it off anyway so what is the big deal. They gouge consumers every step of the way. A number of years ago, I donated all of my frequent flyer miles to a program to help the troops get to their final destinations. One of the proudest things I have ever done for the troops that do SO MUCH for us!!


    And yes they do get a military discount.

  • RC

    I’m currently in Afghanistan & will be home later this year. I feel the least the airlines can do is get us home without the hassle. This is my 3rd deployment overseas. It’s nice to come home. Anybody would have to know that military personnel carry more than 3 bags so waive the fee & right it off. It will not hurt your profit @ all.

    • urnotfunny

      Agree with you on waiving any additional fees. BTW, thank you for serving and I hope you stay safe.

  • pigeon

    This is absolutely totally dispicable. Our service personnel put their lives on the line for our country. Our country made sure they left their families/loved ones and got them to “the front lines”. Therefore, our country should bring them back to their hometowns and families/loved ones. If the soldier (or other military personnel) came back to the US in a coffin, would the family still have to pay for them – heck no. Well, the service personnel and their family shouldn’t have to put out one damn penny to get home, let alone have to pay for their “bags” or luggage. Again, absolutely DISPICABLE! I love this country dearly, but to do this is disrespectful to any and all military personnel! ONLY IN AMERICA! When our presidents go to other countries do we make him pay his “fair share” to transport his family – HELL NO!
    This really ticks me off! Shame, shame, shame on our government! And shame, shame, shame on ALL of the airlines!


    Do not get me wrong on this, but our soldier today cry a little too much. It not like you were drafted. You sign up of your own free will and that comes with the job. The pay and benefits you guy get today is a lot more than we did back in 70’s and 80’s. We did not complain we just did our job and follow orders that what you are paid to do so suck it up and move out.

  • Ravens1

    First – I think the airlines should waive baggage fees for all essential bags, such as, in this case, the weapons the solider was carring.

    Second – The airlines can not give them free flights. In this case, the troop of 35 would fill half of a plane and us, the every day people, would surely pick up their tab. And military pesonal do get a discount, which they should, but not free flights.

    Third – That was Delta’s policy. Policy is policy whether we agree with it or not. But since then (like yesterday or the day before) they changed their policy to allow for additional free bag for the military. I think Delta did a good job.

  • williejoe

    Space Ranger & Ravens 1, Well put & stated. There is a little bit of too much whining going on today with our Military’s young people. The fighters of WW11, Korea & Vietnam never got jack s….t. I believe part of the problem stems from when they allowed women to join the ranks. That set off a whole new can of worms like rape, pregnancy, emotional issues etc. The Jew tried it for a while & although they allow women I believe in clerical capacities, no women on from lines. The U.S. takes a little while to get the message. I may be old school here but I personally see a more sissified military & a much better paid, educated, housed military than when I was in the 101st Airborne division 1961.

  • collin mcCann

    i think that is nuts southwest is the best shame on delt airlines =(

    • collin mcCann

      the army navy coast guard military should be free because they keep us safe from attacks bombing just give them a break

  • jacqueline price

    this is an outrage…why aren’t our women and men in all military personnel allowed to fly free anyway…all the mental stress that have endured and go through during deployment and after they all deserve much more respect than this..my son is serving as I type this comment and I hope that he never have to come up against this type of disrespect for the uniform that they wear and the country they are protecting

  • SergGoreliys


    Начинается последняя распродажа всей коллекции драгоценностей по финальным деньгам.


    Доставка в любой район .

    • sheriff

      F……k you too you Vodka drinking drunk Russkie!

  • Can't Fix Stupid

    Sure! Charge every single soldier for their flights and their bags. Then, let the soldiers charge each and every airline for the entire time that they were overseas, away from their family, risking their lives. Wonder who would make out for the better…

    This should not even be an issue…these soldiers and their bags should be flying first class!

  • sheriff

    Can’t fix, Remember, they all are volunteers, nobody forced them & they should just obey orders like the MC of justice says. Granted, I think they should catch a break on the baggage but they already are getting a discounted fare with the airlines. Many a dead soldier lying in their graves around the world never had 10% of what our troops have today. Stop the whining.

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