WASHINGTON (AP) — The D.C. Public Service Commission has adopted new performance standards for Pepco that could allow them to fine the utility up to $100,000 for each infraction.

The commission says its new rules would take effect in mid-July and are an incentive for the utility to provide more reliable service. The goal is to move Pepco into the top tier of electric distributors by 2020.

D.C. Council member Mary Cheh says she supports bills that would allow the $100,000 fines. Another measure would allow a charge on the company’s equity to be returned to customers as a rebate.

Cheh says the bill would not allow Pepco to pass along the cost of fines to customers.

Maryland’s Public Service Commission also is rewriting its performance standards and is investigating Pepco’s reliability.

(Copyright 2011 by The Associated Press. All Rights Reserved.)

  1. rodney says:

    As a previous employee of Pep co I know the intent was or use to be providing the best services possible to its customer knowledge of demographics and a desire to be the best use to be the company goals. I have no real knowledge of what decision has driven the company to lower its standards of accountability for customer service and reliability.

    Demands of services knowledge of requirements to attain and provide service during peak loads and inclement weather is a no brainier for any utility mainly this company. So trying to explain away the why’s service failures occur and the frequency and durations they do is unacceptable when proper planning and quality assurance has always been their allies.

Leave a Reply

Please log in using one of these methods to post your comment:

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

Watch & Listen LIVE