BALTIMORE (AP) — The Baltimore Gas and Electric Company says it has activated its peak load management program during the heat wave.

The program means customers enrolled in it will have their central air conditioning units and water heaters cycled.

About 450,000 customers take part in the program. BGE expects to have enough power to meet customer demand.

The utility is still advising all customers to conserve energy when possible.

(Copyright 2011 by The Associated Press. All Rights Reserved.)

Comments (20)
  1. Cindy says:

    We have Peak Rewards in my house, and I checked and they have had my central air unit turned off for over 8 hours, the temp in my house is currently 90 degrees. It is so hot we had to opt out and have them turn our unit back on. We I signed up for Peak Rewards with BGE I was told the maximum period of time they would ever turn our unit off would be approximately 5 minutes! After 8 hours in this heat we have had to resort to running all our ceiling fans and floor fans just to make it bearable in our home. So, what kind of conservation is BGE going to see if everyone in this program does what we have done? It would make more sense to have made the cycle time shorter so that our homes didn’t get so wretched hot that we had to drag out the fans! 8 hours is a ridiculkously long period of time to have our unit turned off in this heat…what could BGE be thinking???

  2. Michael says:

    Cindy – you are correct. Our home is also at 90 degrees and has been off the last 8 hours. The understanding was that it would be cycled through not off for 8 hours straight. Ridiculous

  3. phil says:

    I agree 100 % with Cindy this is crazy . the temp in my house is 86 degrees. when will it be back on hot hot hot!!!!!

  4. sue says:

    We have the same problem and have been calling for hours. What number did you call Cindy? Bad business.

  5. Lisa says:

    I forgot I was in the program and was seriously considering calling the AC repairman. The unit stated it was at 75 but it was reaching 85 degrees when it finally started to cool down (the air from the vents were finally cooler.) The first thing I do in the morning is open all blinds, I love the sun coming in, but have resisted the past few days and had my fans going to keep the air moving. It certainly did help as it only started to get warmer about 2 hours ago…and in this heat for days, I’d say that’s pretty good.

    And having your ceiling fans run is more cost effective than AC anyway from what I’ve been told. I feel like I’m in a cave with all the curtains and blinds drawn, but when the heat index is 115+ and my house is 75 – 85, just step out for a minute, walk back in…It truly makes a difference.

    And this is the first time in well over a year I’ve had any issues…and even then, it was only for an hour or 2. The money I’ve saved, to me, has been worth it…and frankly, 115 versus 75-85…I’m not complaining and will stay in the program.

  6. phil says:

    I`v been trying to call BGE peak rewards for an hour now. I think they took there phones off the hook (888-309-7325) Has anyone else tried? If so what what was there responce?

    1. Lisa Yeager says:

      I tried to call them as well. No success.

  7. roberta says:

    We have also been without our AC for over 7 hours now. It is now 91 in my house. We have the fans going and still hot hot hot. I have been trying to call this number1-888-309-7325 for more then 3 hours. Busy Busy Busy.

  8. phil says:

    Yea my air just came back on. But for how long?

  9. Lisa Yeager says:

    We are all on this program to save us money, but it is actually costing us in the long run since BGE leaves the units off for so long and when we finally restore our service and our temps in the house are 83+. How long is our unit going to run to bring the temps down. When you get your bill and it is sky high, the bill will state that it was a hotter month, blalh, blah, blah!

  10. krystal says:

    hey guys try calling 1-800-685-0123 when you follow the promps for a non emergency then continue to press 0 they will conect u to an operator but it took thirty min on holf for them to get to me. i have a breathing condition and had to opted out but they still have not turned my air back on. it can on for a moment the air is down from 90 to 80 and if its not changed soon i fear i may be in the hospital.something gotta give here.

  11. Lauren Heede says:

    this caused many peoples ac units to stop working and only fixed when we removed the t stat face and re attached it. It reset it and it worked. try it if this happens again

  12. Dee says:

    I opted out today due to the temp reaching over 90 degrees. I called 1-800-658-0123, option 5, then pushed 0 to get a live person. The information that was given to me when I signed up was very misleading. I first spoke to the actual Peak reward 888# but had to call BGE directly (25 minute waiting time). How do they expect someone to stay in their home at 90 degrees and above…totally ridiculous!!!!!

  13. Kathy says:

    Wow, I am ready all these comments and they are just like the situation we have had in our house today. At least I know we are not crazy! My husband went outside to check on the AC unit because we thought that it might be broken. The highest temp. our house got to today was 93 inside. Insane. Saving money is great, but not on days like this!

  14. Carolyn Reynolds Husemann says:

    How can this possibly save money. My AC unit is going to be running on overdrive all night to get the temp down from 91 to the usual 77-78. We thought that cycling meant BGE would turn the AC off for an hour or so and then back on for an hour or so and repeat; thats what I’d call cycling. And like everybody else we have every ceiling fan and floor fan on, how is this better???

  15. BARBARA NEYER says:


  16. JoAnn says:

    When we signed up we were told that they could only cycle up to 30 minutes an hour, but there is no way for the a/c to catch up when they cycle for 7 or 8 hours straight. We have been on the plan for years, but I am thinking it is time to stop. I agree with the comment that the catch-up is costing me more the savings. The downstairs of my house was over 85 and the upstairs was even worse.

  17. Laura says:

    I had the same problem many people here experienced. Temps in my home reached 90. I can find ways to stay cool, but that makes me worry about the safety of my dog. Considering it was 90 for about three hours… totally unacceptable on BGE’s part.

  18. Charlene says:

    I had the same problem with my A/C. Is BGE planning to do anything to compensate for their mistake?

  19. Karen L. Wilson-Maye says:

    Odd! It worked fine with me and I have a lung condition, too! All I did is what my ex always taught me to do: I closed the blinds in the apartment and refrained from opening and closing the outside door. My home remained cool until the air was turned back on about six hours later!! I found that I saved a bundle with BGE’s Energy-Saving program and would like to continue if it’s going to be as effective as it was on Friday!!

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