Stolen iPad, iPhone, Android?

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Sam Jackson is director, information services training for Long & Foster Companies. His regular blog, The Non-Techie Blog, and his Technology Tasting seminars, help sales associates embrace the benefits of technology to better grow their business.
Android devices can be misplaced, lost or stolen, but the good news is that users have several options to ensure that all information contained on the device is secure before such misfortune happens.
The free app called “Where’s My Droid” has earned a five star rating from more than 53,000 Android users. It is easy to use and easy to access. For more information, visithttp://www.appbrain.com/app/wheres-my-droid/com.alienmanfc6.wheresmyandroid
“Lookout Mobile Security” is another free app that provides the missing device feature as well as several additional features. They include:
Comprehensive security against malicious apps, unsecured Wi-Fi networks to prevent identity theft and protect the data on contained on an Android phone (or tablet).
Automatically scheduled backups so that if an Android is lost or stolen the information contained on it can be accessed by any computer.
Weekly emails that provides the Android user with the status of the device’s security, backups, new contacts and other updates.
For more information about the “Lookout Mobile Security” app, visit https://www.mylookout.com/
In the unfortunate event that an iPad or iPhone is lost or misplaced, the following steps can help ensure that the information they contain is secure and safe. iPad and iPhone users should test these steps and understand them before their device is lost.
Ensure that the latest version of Apple iOS operating system is installed on your iPhone or iPad. Connect the device to the computer originally used to set it up. Go to iTunes and follow the steps to upgrade the device’s version of Apple iOS.
Go to Settings on the iPhone or iPad and tap iCloud and turn on “Find my iPad” or “Find my iPhone.”
Use any computer’s web browser and go to http://www.icloud.com. Sign in using the same logon used with iTunes.
Choose the large icon labeled “Find my iPhone,” (app applies to an iPad as well).
A map will appear with a box in the upper left labeled “My Devices,” as well as a green dot, indicating the location of the missing iPhone or iPad.
Click the green dot and the name of the device will appear in black with a light blue circle around the letter “i”.
Click the blue circle to open the information box for the device. If the device was left somewhere, it can be programmed to play a sound or send a text message including a phone number to call. If it is nearby, the owner will hear the sound. If the device is somewhere else, someone hearing it will see the message and know who to call to ensure the device is returned.
If you lost an iPhone or iPad is lost and you think it is in a place where it can be retrieved, then it should be locked remotely with a passcode to prevent others from using it, by clicking the Remote Lock button and setting a four-digit passcode.
If an iPhone or iPad is suspected stolen, addresses, phone numbers, emails, photos and other information should be wiped clean and the device returned it to its factory settings. If the device is eventually retrieved, the data wiped can be restored by accessing the latest backup made to iTunes or iCloud.
To set up a remote backup on go to Settings, click iCloud, click Storage & Backup and then turn iCloud Backup to ON.
Being prepared in the unfortunate event that an iPad or iPhone is misplaced or stolen will provide users with a piece of mind that is priceless.

by Sam Jackson

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