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Md. Health Exchange Website Still Has Delays

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Maryland Health Exchange Site
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Pat Warren joined the Eyewitness News team in 1992. Pat came to WJZ...
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BALTIMORE (WJZ) — Marylanders trying to create accounts on the health care website are still seeing delays.

Political reporter Pat Warren reports there’s no reason to rush.

The Maryland Health Connection appears to be a victim of its own success. All the TV ads, all the seminars and the enlistment of the commander-in-chief all combined to create a cyber stampede as 100,000 people tried to access the website.

“We expected there would be some bumps in the road,” said Joshua Sharfstein, Maryland Department of Health.

Our repeated efforts to connect to the Health Connection failed to let us create an account.

There are website warnings that you may experience delays. The CEO of HealthCare Access Maryland says they’re working on it.

“What’s important to realize is that people have six months to do this so there’s no urgency necessarily to do it today or tomorrow. People have time. Right now, there’s lots of unexpected bottlenecks and delays,” said Kathleen Westcoat.

The Maryland Health Connection saw a thousand hits a minute at times when it went online Tuesday.

Between ironing out the glitches and the six month time frame for sign-up, officials expect things to go a lot smoother in the coming weeks.

Anyone who already has health insurance is not affected by Obamacare.

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