BALTIMORE (WJZ) — Another day of frustration for Delta Airlines passengers, as the company scrambles to get back to normal after its computers crashed Monday.
On Monday, 3,000 flights were cancelled. On Tuesday, it was 1,000. This is the third, and what Delta says should be the final, day of this travel nightmare, reports WJZ’s Alex DeMetrick. Nearly 300 flights were cancelled Wednesday.
But it was a still long walk from the end of the line to Delta’s ticket counter at BWI Thurgood Marshall Airport, as ticket kiosks were still down and getting passengers and planes together was slow-going.
Some passengers said they were waiting so long in lines that they couldn’t even make the flights that were able to fly out.
Such was the case for Tanya Walker.
“We been here since four this morning, we missed our flight for being in the line so long, and now we just trying to get another flight. Don’t have no flights nowhere.”
Delta is offering vouchers for those who have missed their flights, as well as directing passengers to other airlines.
The Department of Transportation says it’s in touch with Delta and is continuing to monitor the situation.
“I’m gonna be patient because it’s nobody’s fault,” said Bernadine Brown. “We gonna have glitches as long as we use technology. Delta’s doing the best they can.”