BALTIMORE (WJZ) — T-Mobile customers were never without access to 911 Thursday morning, according to a company spokesperson.

T-Mobile did report an issue with 911 calls to the FCC early Thursday morning, but it was fixed within an hour of the issue starting.

They report that customers could always reach 911, due to a backup system.

The issue is resolved.

ORIGINAL POST, 8:59 a.m. T-Mobile cellular customers may temporarily be unable to reach 9-1-1.

Baltimore City Police say the issue does not only affect Baltimore customers but if they need assistance they should call 3-1-1 instead.

Police say the cellular company is aware of the issue.

Stay with WJZ for updates on this situation.

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