BALTIMORE (WJZ) — A vendor doing business with the Baltimore City Health Department requested a four percent increase in payment from the city despite the terms of the company’s contract, citing the impact of the coronavirus pandemic, a report from the city’s inspector general’s office found.

According to the report, the unnamed vendor requested a payment increase on May 5 “due to a decrease in service volume, increased operating costs, and additional costs associated with the COVID-19 illness.”

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In the company’s request, they said their revenue was impacted when the city’s health department told them to stop services that were not for “life-sustaining purposes,” a decision the report said came from the Maryland Department of Health, not the city.

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The city denied the request, citing the terms of the contract. The contract, which began on June 27, 2018, and runs through June 30, 2023, does not allow for a price increase except for during two one-year renewal options, the report said.

The inspector general’s office estimated the increase would have cost more than $637,000 through the end of the vendor’s current contract with the city.

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For the latest information on coronavirus go to the Maryland Health Department’s website or call 211. You can find all of WJZ’s coverage on coronavirus in Maryland here.