ANNAPOLIS, Md. (AP) — The Anne Arundel County police department is at least temporarily unplugging its new emergency dispatch system after complaints that it was complicated and not user friendly.

The county made the announcement on Friday.

Officials say they will use the old system until they can fix glitches with the new one. County Executive John Leopold estimates that it will take about 30 days to get the new system up.

The county’s largest police union had complained about the $6.6 million system and voted to send a letter to county leaders.

The system is used by the county police and fire departments and other agencies. Police and firefighters had complained the closest units weren’t being dispatched to emergencies, and that they couldn’t review prior calls at an address before responding to emergencies.

(Copyright 2011 by The Associated Press. All Rights Reserved.)

Comments (4)
  1. Liberal Soldier says:

    What are the chances you bring experts in for a week to train and oversee the use before you waste more taxpayer money? If that does not work hire smarter people or those who wish to learn the new system. Sounds like employees that don’t want to change and learn something better.

  2. Tony says:

    Don’t talk the talk until you walk the walk Lib Soldier.

    1. Liberal Soldier says:

      Tony. Please explain what I am missing here? Is this system so complicated no one can use it? The manufacturer did not train our staff effectively? If you don’t have a right to talk about it please give me an idea what we don’t know? And I am not trying to be hostile to you. I just asked a question.

Leave a Reply

Please log in using one of these methods to post your comment:

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s