Study Shows Buyers Of American Cars Less Satisfied With Purchase"I think it is a pretty strong warning signal that should be taken seriously," said Claes Fornell, founder of the University of Michigan's American Customer Satisfaction Index.
Chevrolet Volt Takes Top Honors In Owner-Satisfaction SurveyConsumer Reports recently released its annual Owner-Satisfaction survey.
Car Buyer Satisfaction Hits An All-Time HighCustomer satisfaction with vehicle purchases has hit an all-time high, tying a mark set back in 2009.

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